Summary

The Senior International Sales Manager is responsible for managing and negotiating the sales and logistic activities for assigned customer base/ international agent(s). Responsibilities include managing sales protocol and customer order entry process, focusing on customer satisfaction-responsiveness, and resolving customer order issues (including monetary claims) within general business SOP’s and according to Perdue’s policies and procedures.This includes a comprehensive understanding poultry business analytics/ reporting as well as, daily interaction with our customers (sales) as well as plant operations, logistics, 3^rd party cold storage, international accounting, international sales management, etc. To ensure goals such as price performance and inventory turns are met or exceeded.Perform all responsibilities within established state, federal, and international laws, and requirements.As well as ensure we provide products, labeling, certification/ documentation needs that both meet our customers expectations as well as meet the import requirements for country of destination.

The salary range for this position is $11,000.00 - $167,000.00 per year, based on experience and qualifications with annual bonus available (variable depending on performance).  

In addition to the base salary, Perdue offers a competitive benefits package, including medical/Rx, 401(k) with employer match after 1 year, critical illness, accident insurance, dental, vison, life insurance, optional group life insurance, short-term and long-term disability protection, flexible spending accounts and paid time off.  

Principal and Essential Duties & Responsibilities

• Administer/ follow best practices to produce, store, & ship goods for the international segment of our company.
• Manage sales/ sales order confirmations to ensure that we are able meet customer/ importing country requirements.Report any issues/ concerns to the appropriate person(s) ASAP.
• Ensure that we follow all USDA/ FSIS requirements for international exports.
• Manage orders for assigned customer base ensuring timely entry of orders, correct pricing, and inventory supply within established goals.
• Coordinate documentation needs for assigned customer base and be well versed in freight forwarding processes – update any SOP’s in a timely manner/ as needed.Keep all parties involved for any problem until resolution is found.Must have a working knowledge of appropriate software packages.
• Coordinate/ liaison with the Marketing Department regarding product specifications, labeling, packaging to ensure we meet international customer expectations and requirements.

Minimum Education and Experience Requirements

Bachelors degree in Marketing, Business or related field. The ideal candidate will have/be:

• 7 years international sales experience, preferably, in the meat protein category.
• Previous direct managerial experience Knowledge of International terms (Incoterms) and export trading regulations. Understanding of International sales, logistics and documentation requirements.
• Understanding of basic software applications. Strong communication, math, and analytical skills.
• Must be a self starter as well as have a strong affinity for teamwork. Ability to multi-task and work in a fast-paced environment. Ability to prioritize tasks in order of deadline importance.
• Ability to realistically assess situations, ask specific/ targeted questions in order to recommend and follow through (do the math) to arrive at best decisions; as well as seek help and take direction from management when necessary.
• Excellent interpersonal skills including telephone/ written etiquette required – including an understanding/ interest to develop a rapport with international customers. 

Environmental Factors and Physical Requirements

Position is office based in an open cubical environment.